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5 Things to consider when looking for An Honest and Reliable Expert

So, you need to hire a plumber in Hills District. Maybe it’s just to have some routine work done, or you have an emergency and require a quality plumber that you can trust quickly. But how do you know where to find a plumber you can put complete confidence in? Honesty and reliability are two of the most essential traits in any plumbing company, so this is what you need to look for.

But what other factors should you consider when trying to find an honest and reliable plumber near you? Read on to find out.

Service transparency

A good plumbing company is always upfront with customers regarding what they can and can’t do. Plumbing companies that claim to do absolutely anything and everything are unlikely to complete everything to an exceptional standard. Many plumbing companies (including us!) can do an extensive array of plumbing-related tasks to a consistently top bar. However, a plumbing company that immediately says yes without knowing the context is dubious.

Policy honesty

Reliable plumbing companies are always honest regarding their policies. This includes cancellation fees, initial consultations and any policies relating to the latest Australian laws and Hills District regulations. Any good plumber will answer your queries with clarity and confidence or else be able to refer you to a guidebook created by the company and available for use by clients.

Pricing clarity

Any trustworthy plumbing company is upfront with their prices. If a plumber cannot give you a quote relating to a particular plumbing task before the commencement of the work, you have sufficient reason to doubt them. You may also have additional unwanted fees sprung on you during the work itself; good plumbers are always honest about the total price of the work before it begins.

Questions to ask a plumber to see if they are honest and reliable

Do you have proper credentials?

A reliable plumber will always have the proper credentials to hand. This should include evidence of appropriate training and documents demonstrating that the company adheres to relevant regulations. The best plumbing companies will also have proof of accreditation with a relevant body. Don’t be afraid to ask your plumber for proof of licensing and other appropriate credentials.

Can I see some customer references?

Good plumbing companies are honest about their work, including customer responses to their past jobs. See if they’re willing to provide customer references or other feedback forms. You may also find this on social media and trade review websites online.

What types of payment do you accept?

Reliable plumbers can tell you with confidence what types of payment they do and do not accept. A trustworthy plumber isn’t defined by how they are paid, whether by cash only or cash and card, but they should certainly be able to tell you how you can pay for their services.

Does your work include labour and materials?

Good plumbing companies are honest about what their fees do and do not include. Some untrustworthy plumbers will try to charge you more money by saying that there are an additional cost for labour and/or materials on top of what you have already paid. Reliable plumbers will always let you know if they charge extra for labour and/or materials.

Plumber in the Hills District You Can Trust

If you need a local plumber in the Hills District that you can put total faith in, look no further than All Day Plumbing. We offer domestic and commercial plumbing services, as well as provide 24/7 emergency plumbing Hills District locals can rely on when they need help the most. Get in touch today to find out more.