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How To Choose The Best Commercial Plumbing Service

How To Choose The Best Commercial Plumbing Service

Whilst they may resemble the residential plumbing systems that we find in our homes, commercial plumbing service systems operate on a much larger scale and feature some key differences. This is why it is important to always do your homework when enlisting the services of a commercial plumber.

Commercial systems are more intricate and expansive than home plumbing systems. Sure, there are the same basins, sinks, toilets and even showers that you will find in domestic homes. But they are used by many more people than a typical home, which puts more wear-and-tear on the system. There is a much higher need for maintenance and repairs and there are more elements that can fail and cause a plumbing disaster.

Having your system serviced and maintained by the experts will ensure that your system is always running smoothly and that there is far less risk of a plumbing disaster, which can lead to messy and costly business downtime.

When enlisting the services of a commercial plumber, the things you should look out for include:

1. Commercial Plumbing Service Accreditation

The very first thing you should ask any prospective commercial plumber is to sight their licensing and insurance credentials. Reputable services will have these details clearly listed on their website and they are likely to display them on their social media platforms and other marketing as well.

In New South Wales you can run a check on commercial plumbers through the Service NSW website. This is where all licensed commercial plumbers must list their details. In NSW they are also required to include their licensing details on all of their marketing, signage, and even their stationery too.


On the Service NSW site, you can run a search for license details by the company name, their license number (if you have it), their trade, or by suburb. If you cannot find any listing of the commercial plumber’s license details on this site, you can contact NSW Fair Trading to see if they have a listing. If there is no listing, do not risk using that plumber.

While this information is freely available, it is not illegal to hire the services of an unlicensed contractor in Australia. However, because they are not likely to have the right training or experience, you are running a large risk to save just a few dollars. You could be left responsible for the costs of a huge cleanup job which could also result in legal expenses if other businesses are impacted.

2. Check for past experience

It is extremely important that you employ the services of a dedicated commercial plumber, not a residential plumber that might be biting off more than they can chew. The business needs to have the team, the tools, the fleet, and the experience to handle commercial jobs on large scales.

You can check the business website to see if they have a listing of past commercial projects completed. It would be illegal for them to fraudulently list jobs they had never completed, but you can always check with the companies they claim to have worked for as well – for extra peace of mind.

Google Reviews and social media platforms are other useful places to look. See if there are reviews or comments left by these commercial businesses to ensure the plumbing company is who they say they are.

3. The scope of commercial plumbing services on offer

To ensure you can trust the company to handle your commercial plumbing, you need to know they have the skills and experience to correctly deal with commercial plumbing jobs. If their website is lean or lacks information detailing these services, it should be treated as a red flag.

You want to know that they service your region, have trucks and plumbers available in your suburb, and are experienced and prepared to handle all of your servicing, maintenance, and repairs.

4. Ensure they have around the clock support available

Most businesses don’t stick to the Monday to Friday, 9-5 hours of operation anymore. Your plumber shouldn’t either. Plumbing emergencies can happen at any time of the day or night and you need to know that your commercial plumber will be available to mobilise and be at your work premises within the hour.

If you are running an all-night restaurant, nightclub, or other business, you need to know your plumber can arrive pronto at 2 am on a Saturday morning if there is a plumbing disaster that needs immediate attention. This is no longer an extra service that you should consider as a bonus, it is a requirement for reputable commercial plumbing organisations like All Day Plumbing Services in Sydney.

Our plumbers have over 20 years of experience and offer a range of reliable commercial plumbing services to businesses in Sydney and the surrounding areas. To find out more get in touch today.